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Agentic AI Developer

WTW
10 hours ago
Full-time
Remote friendly (Mexico City, Mexico)
Worldwide
ML & AI Engineering

The role operates within established architectural direction and is accountable for delivering reliable, maintainable, and production ready solutions that meet business, security, and compliance requirements.

The role:

  • Design, build, and test multi‑step agent workflows using established patterns such as ReAct, planner‑executor, and tool‑chaining
  • Integrate LLMs (i.e. Claude and OpenAI) with enterprise APIs and internal systems, including robust handling of retries, edge cases, and degraded states
  • Implement tool calling, function orchestration, and compensating actions to ensure workflows remain stable under failure conditions
  • Design and implement human‑in‑the‑loop controls, including approvals, escalations, and exception handling where required by business logic or risk considerations
  • Collaborate with product managers, domain experts, and technical stakeholders to refine requirements and translate them into technical designs
  • Develop, maintain, and version prompt logic and supporting documentation in line with agreed standards
  • Build and manage agent memory and retrieval mechanisms using vector databases and retrieval‑augmented generation (RAG), ensuring context remains relevant and high‑signal
  • Deploy AI services to production environments and actively monitor logs, traces, and metrics to detect and resolve issues
  • Contribute to test coverage, operational runbooks, and incident response practices in collaboration with QA and operations teams
  • Support continuous improvement of system reliability, performance, and maintainability