Identify, design and deliver AI initiatives for customers, with primary focus on Retrieval-Augmented Generation (RAG), enterprise AI applications, intelligent automation, GenAI-based solutions and Agentic AI frameworks.
KEY RESPONSIBILITIES
- Strong expertise in RAG architecture and implementation, including
- Data ingestion pipelines
- Document chunking strategies
- Embeddings and semantic retrieval
- Hybrid search and reranking
- Evaluation metrics and hallucination mitigation
- Experience with vector databases such as Pinecone/FAISS/Weaviate
- Hands-on experience with LLM APIs (OpenAI, Anthropic, Azure OpenAI) and prompt orchestration.
- Proficiency in LangChain, LlamaIndex, or equivalent frameworks for conversational workflows and RAG applications.
- Experience integrating AI solutions with APIs, enterprise systems, and automation workflows.
- Exposure to multi-agent orchestration, tool-calling, and autonomous workflows preferred but not mandatory.
- Lead and mentor a team of 3β4 engineers delivering customer-facing AI initiatives.
- Drive discovery, solution design, and deployment of GenAI and RAG use cases.
- Own innovation roadmap for AI offerings within EIRS.
- Work with stakeholders to identify new opportunities for knowledge assistants, copilots, document intelligence, and AI automation.
EXPERIENCE, SKILLS & COMPETENCIES
- 6β10 year's total software engineering experience
- 3+ years implementing production-grade RAG or GenAI solutions
- Experience leading small engineering teams or workstreams preferred
- Strong RAG architect with hands-on engineering depth
- Experience translating customer problems into deployable GenAI solutions
- Experience building and working with agentic AI frameworks
- Track record improving search quality, latency, and AI response accuracy
- Comfortable leading teams and driving innovation initiatives