AI Specialist

Meet MedPro Group. We’re an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal: protecting those who have made it their mission to serve and care for others. Never considered the insurance industry before? We think you should.

The AI Specialist partners with employees across the organization to identify opportunities where AI can drive meaningful efficiency and innovation. This role focuses on designing, implementing, and enabling AI solutions using Microsoft Copilot and MedPro’s internal LLM capabilities, while increasing overall AI literacy and adoption.

In this role, you will…

• Partner directly with employees and teams to identify and solve real‑world business problems using AI, from idea through implementation.
• Design, implement, and optimize AI solutions leveraging Microsoft Copilot and MedPro’s LLM capabilities.
• Lead and deliver training sessions, workshops, and hands‑on learning opportunities to increase AI knowledge and confidence across MedPro.
• Act as a subject‑matter expert for Copilot, staying current on new features, updates, and best practices.
• Support governance, responsible use, and effective configuration of AI tools in alignment with MedPro policies.

We are looking for candidates with…

• Bachelor’s degree (or equivalent experience) in a related field such as Information Systems, Data Analytics, Computer Science, Business, or a similar discipline.
• 2+ years of experience in artificial intelligence, automation, or emerging workplace technologies.
• Knowledge of Microsoft Copilot, generative AI tools, or large language models through coursework, internships, projects, or self‑directed learning.
• Familiarity with Microsoft 365 tools (Teams, Word, Excel, PowerPoint, Outlook), with an ability to apply to AI to improve productivity.
• Ability to work directly with employees to understand business needs and translate them into practical solutions.
• Strong communication skills, with the ability to explain concepts clearly to non‑technical audiences.
• Willingness and ability to learn new tools quickly, including Copilot features, configurations, and AI best practices.
• Comfort facilitating or supporting training sessions, workshops, or group learning experiences.
• Strong organizational skills and attention to detail.
• Demonstrated problem‑solving skills, with examples of improving processes or workflows.
• Interest in change management, user enablement, or technology adoption.

Why MedPro?

MedPro Group’s mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we've worked diligently to become the nation's premier healthcare liability coverage provider, currently insuring more than 300,000 customers. With that growth, we've built a significant presence in all 50 states. Our team works across the country to provide the best strategies to mitigate risk and preserve the reputations of those who have entrusted their good name to us. That passion – built on a foundation of a culture that values uncompromised integrity, obsessive client focus, great teamwork, and a long-term mindset – makes MedPro a preferred employer that many call their career home.

General: MedPro Group is an Equal Opportunity Employer. #LI-Hybrid #LI-EH1